Privacy Policy

How Lola Drip collects, uses, and protects your information.

Last updated: October 29, 2026

Who we are

Lola Drip (“we,” “us”) is a family-owned fashion store based in Texas. We operate https://loladrip.com. Contact us at hello@loladrip.com or (703) 332-5956.

What we collect

Order and account data: name, billing and shipping address, email, phone, order contents, and payment status.
Account data: if you create an account, the login and profile details you provide.
Communications: messages you send by email or phone.
Marketing: email address and preferences if you join our list (including a first-order offer signup).
Technical data: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.

How we use information

To process and fulfill orders, handle returns, and provide customer support.
To send transactional email (order confirmation, shipping updates).
To send marketing email if you opted in (you can unsubscribe anytime).
To improve the site, help prevent fraud, and meet legal obligations, including collecting sales tax where required.

Processors and tools we use

We use trusted service providers who process data on our behalf, including:

WooCommerce / WordPress — store and site platform.
Stripe — payment processing for cards, Apple Pay, Google Pay, Link, Klarna, and Affirm. Card details are handled by Stripe; we do not store full card numbers on our servers.
Klaviyo — email marketing and related customer messaging when you subscribe. You can unsubscribe from marketing emails at any time using the link in those messages.
CookieYes — cookie consent management.
Hostinger — website hosting and related infrastructure.
Shipping carriers and label tools — as needed to fulfill and track your order (for example, USPS).

Each provider has its own privacy policy governing their processing.

Cookies

We use necessary cookies to run the cart and checkout, and optional cookies for analytics or marketing when you consent via our CookieYes banner. You can manage preferences through the banner controls on our site.

Sharing

We do not sell your personal information. We share data with the processors listed above as needed to run the store, and when required by law.

Retention

We keep order and account records for as long as needed for operations, tax, and legal requirements, then delete or anonymize them when they are no longer needed.

Your choices

Update account details in My Account, or email hello@loladrip.com.
Unsubscribe from marketing emails via the link in any message.
Request access, correction, or deletion where applicable under U.S. state privacy laws that apply to you — email hello@loladrip.com.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy and will post the new date above. Continued use of the site after changes means you accept the updated policy.

Contact

Privacy questions: hello@loladrip.com · Lola Drip · Texas