Returns & Refunds

A simple return window, with clear rules so you can shop with confidence.

Last updated: October 29, 2026

Return window

You may request a return within 7 days of delivery for eligible items that are unworn, unwashed, and in original condition with tags attached.

Final sale

Sale items are final sale and cannot be returned or exchanged, except when an item is defective or we sent the wrong item.

How to start a return

Email hello@loladrip.com with your order number, the item(s) you wish to return, and the reason.
Wait for return authorization and instructions before shipping anything back.
Ship the item using the address and instructions we provide in the authorization.

Return shipping

The customer pays return shipping unless the item is defective or we sent the wrong item — in those cases, we cover return shipping.

Refunds

Once your return is received and inspected, we’ll email you and issue the refund to your original payment method; your bank may take a few business days to post it.

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us at hello@loladrip.com as soon as you can, with your order number and photos. We’ll make it right.

Questions

Email hello@loladrip.com or see our Shipping Policy and Contact page.